Winda Rosita Dewi, Resti. UPAYA GUEST RELATION OFFICER (GRO) DALAM MELAYANI TAMU MEMBER ACCOR DI FRONT OFFICE DEPARTEMENT HOTEL MERCURE PONTIANAK KALIMANTAN BARAT. NUSANTARA [Internet]. 2025 Sep. 30 [cited 2026 Feb. 17];8(2):21-3. Available from: https://jurnal.akparda.ac.id/index.php/nusantara/article/view/119