NOVIASTUTI, N.; AGUSTINA CAHYADI, D. . PERAN RESERVASI DALAM MENINGKATKAN PELAYANAN TERHADAP TAMU DI HOTEL NOVOTEL LAMPUNG . JURNAL NUSANTARA, [S. l.], v. 3, n. 1, p. 31–37, 2020. DOI: 10.63986/nsn.v3i1.17. Disponível em: https://jurnal.akparda.ac.id/index.php/nusantara/article/view/17. Acesso em: 18 aug. 2025.